St Georges Industrial Estate,
Telephone : 01952 61 66 55VAT: 762 511 248 Company number - 04064050
CONDITIONS OF USE.
All orders are subject to our full terms and conditions of sale,
which are available on request. All prices are correct at time of
publishing. We reserve the right to amend pricing and all pricing shall
be confirmed at the time of order. Any amendments to this will be
confirmed for you before despatch. E&OE.
On completion of the checkout process you will receive a confirmation
that your offer to purchase has been received. However, please note
that this is not an acceptance of the order and nor is it a confirmation
of our offer to sell.
Whilst every effort has been made to provide current photographs,
descriptions and specifications Freshseal Limited and all featured
manufacturers reserve the right to change specifications, illustrations,
model numbers and appearance of any item without prior notification and
therefore will not be held responsible for any variations.
All equipment illustrated is, unless otherwise stated, intended for
commercial use and is supplied on a Business to Business (B2B) basis.
Unless otherwise stated all goods manufactured by Freshseal Ltd.
carry twelve months warranty on faulty parts or workmanship. Freshseal
Ltd makes no warranty whatsoever in respect of items which it does not
manufacture. Freshseal Ltd shall however assist the buyer to obtain the
benefit of any applicable warranties given by a third party
manufacturer or distributor. Customers must use the warranty
arrangements specifically provided as stated by Freshseal Ltd. staff or
Shop-Equip publicity and marketing media.
Freshseal Ltd cannot be held responsible in the event of a
manufacturer or distributor being unable to provide warranty, including
labour and/or parts where the manufacturer or distributor has
discontinued a product for any reason and parts are no longer available,
or suffered bankruptcy, or is under financial administration by a
Where an on site visit is deemed necessary under the terms of the
manufacturers/distributors warranty the cost of the visit will be bourne
by the manufacturer/distributor. Whilst every effort is made to
determine the cause of a fault before sending an engineer on site it is
not always possible to make a correct diagnosis. In the event that the
fault is due to customer neglect, failure to operate or maintain the
equipment according to manufacturer’s instructions, accidental damage or
abuse then Freshseal cannot be held responsible for the cost of the
engineers visit. Any such cost will be charged to the customer. Wherever
possible a copy of the engineer’s report will be provided on request.
All orders have to be quoted for delivery due to weight of most items.
Wherever possible Freshseal Ltd will deliver from stock. Certain
items are subject to a carriage cost direct from the manufacturer. In
such cases, you will be contacted before your order is processed.
Delivery charges to islands, highlands and remote areas are subject
to quotation and may take longer. Your order will be held until
additional delivery charges have been confirmed and agreed. Delivery
times given are best estimates only and cannot be guaranteed
Freshseal will only be held liable for damaged goods when signed for
as ‘received damaged’. All damages and/or short delivery must be
notified within 1 working days (please sign for all goods unexamined).
Off loading – the buyer will be deemed responsible for providing facilities for off-loading delivery vehicles.
Goods are not sold on a trial basis. Customers should check
specifications and suitability before ordering.
Freshseal Ltd does not
warrant the suitability of goods for specific applications.
Goods supplied to you by special order that are not listed in our
catalogue or website may not be returned unless they are faulty or
damaged on delivery.
Goods which have been incorrectly ordered or are unsuitable will only
be accepted for return with prior approval from Freshseal Ltd.
Returned goods will only be accepted within 7 days of delivery, if they
are correctly packed in the original packaging, with original manuals
and have not been used. A restocking charge of 25% will be levied on all
Goods may not be returned without prior authorisation and a Goods
Return Authorisation number from Freshseal Ltd. This can be obtained by
contacting our customer service team on 01952 616655.
Customers are responsible for returning goods, ensuring returned
goods are suitable packed and obtaining necessary proof of delivery and
Neither party shall be liable for any default due to any act of God,
war, strike, lock out industrial action, fire or other event beyond the
reasonable control or either party.
NONE OR FRAUDULENT PAYMENT
Payment must be made on time, in full, and without any deduction, set
off or counter claim. In the event that an account is outstanding, we
will refer the matter to our debt collection agents, which will incur costs any costs incurred to collect the debt
will be added to the debt, plus VAT at the prevailing rate. You agree
that you will be legally liable to pay us that surcharge, and that
payment of the same can be enforced against you in court. You also agree
to pay interest at the relevant reference rate provided for under the
Late Payment of Commercial Debts (Interest) Act 1998, which interest is
payable both after and before any judgement of the court and continues to
All disputes arising of this contract shall be subject to the jurisdiction of England & Wales.